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.support-desk{--support-green:var(--green,#177b5a);--support-line:var(--line,#dfe8e3);--support-ink:var(--ink,#163f35);color:var(--support-ink);font-size:14px}.support-desk button,.support-desk input,.support-desk textarea,.support-desk select{font:inherit}.support-desk button{cursor:pointer}.support-desk button:disabled{opacity:.5;cursor:default}.support-heading{justify-content:space-between;align-items:center;gap:16px;margin-bottom:22px;display:flex}.support-heading h1{margin:0 0 8px;font-size:24px}.support-heading p{color:var(--muted,#74817a);margin:0;font-size:13px}.support-primary{white-space:nowrap;border-radius:12px;padding:10px 16px;background:var(--support-green)!important;color:#fff!important;border:0!important}.support-workspace{border:1px solid var(--support-line);background:#fff;border-radius:22px;grid-template-columns:290px minmax(0,1fr);min-height:620px;display:grid;overflow:hidden}.support-list{border-inline-end:1px solid var(--support-line);max-height:85vh;padding:16px;overflow:auto}.support-list>input,.support-new input,.support-new select,.support-new textarea,.support-decision textarea{box-sizing:border-box;border:1px solid var(--support-line);width:100%;color:inherit;background:#fff;border-radius:12px;padding:12px}.support-filters{gap:6px;padding:12px 0;display:flex;overflow-x:auto}.support-filters button{white-space:nowrap;border:1px solid var(--support-line);color:inherit;background:#fff;border-radius:18px;padding:7px 11px;font-size:11px}.support-filters button[aria-pressed=true]{border-color:var(--support-green);color:var(--support-green);background:color-mix(in srgb,var(--support-green) 7%,white)}.support-ticket{text-align:start;border:1px solid var(--support-line);width:100%;color:inherit;background:#fff;border-radius:14px;gap:9px;margin:8px 0;padding:14px;display:grid}.support-ticket.selected{border-color:var(--support-green)}.support-ticket>span{justify-content:space-between;align-items:center;gap:8px;font-size:11px;display:flex}.support-ticket strong{font-size:14px;line-height:1.6}.support-count{background:var(--support-green);color:#fff;border-radius:12px;padding:2px 6px}.support-empty{text-align:center;color:var(--muted,#74817a);padding:50px 24px}.support-empty span{color:var(--support-green);font-size:46px}.support-empty h2{font-size:18px}.support-new{gap:16px;max-width:560px;margin:auto;padding:26px;display:grid}.support-new h2{font-size:21px}.support-new label{gap:8px;font-size:13px;display:grid}.support-new .support-filters{flex-wrap:wrap;overflow:visible}.support-conversation{flex-direction:column;height:80vh;min-height:590px;display:flex}.support-case{border-bottom:1px solid var(--support-line);max-height:35vh;padding:16px;overflow:auto}.support-case>div:first-child{justify-content:space-between;align-items:center;gap:12px;display:flex}.support-case strong{font-size:15px}.support-case span{font-size:11px}.support-case p,.support-case blockquote{font-size:12px;line-height:1.7}.support-case blockquote{border-inline-start:3px solid var(--support-green);margin:8px;padding-inline-start:12px}.support-reference,.support-actions{flex-wrap:wrap;gap:8px;margin-top:10px;display:flex}.support-actions button,.support-reference button,.support-case summary{border:1px solid var(--support-line);color:inherit;background:#fff;border-radius:9px;padding:6px 9px;font-size:11px}.support-case summary{cursor:pointer;margin-top:10px;display:inline-block}.support-case ol{font-size:11px;line-height:1.8}.support-history{flex-direction:column;flex:1;gap:9px;min-height:120px;padding:18px;display:flex;overflow-y:auto}.support-bubble{border:1px solid var(--support-line);overflow-wrap:anywhere;background:#fff;border-radius:15px;align-self:flex-start;max-width:82%;padding:10px 13px}.support-bubble.mine{background:color-mix(in srgb,var(--support-green) 6%,white);align-self:flex-end}.support-bubble>small{color:var(--support-green);font-size:10px;display:block}.support-bubble p{white-space:pre-wrap;margin:4px 0;font-size:14px;line-height:1.7}.support-bubble time{color:var(--muted,#74817a);font-size:10px;display:block}.support-message-reference{border:1px solid var(--support-line);text-align:start;color:var(--support-green);background:#fff;border-radius:10px;padding:8px;font-size:12px;display:block}.support-composer{border-top:1px solid var(--support-line);padding:12px}.support-composer>div{align-items:center;gap:7px;display:flex}.support-composer textarea{resize:none;border:1px solid var(--support-line);min-width:0;color:inherit;background:#fff;border-radius:13px;flex:1;padding:10px}.support-composer button{color:var(--support-green);background:#fff;border:0;min-height:38px;font-size:14px}.support-file-draft{justify-content:space-between;margin-bottom:8px;font-size:11px}.support-upload-tray{max-height:150px;overflow:auto}.support-upload{align-items:center;gap:10px;padding:9px 14px;display:flex}.support-upload>div{flex:1;gap:3px;min-width:0;display:grid}.support-upload strong{text-overflow:ellipsis;white-space:nowrap;font-size:11px;overflow:hidden}.support-upload small{font-size:10px}.support-upload progress{width:100%;height:4px;accent-color:var(--support-green)}.support-upload button{color:inherit;background:#fff;border:0}.support-attachment{width:min(220px,60vw)}.support-media-tile{aspect-ratio:1;background:var(--support-line);border:0;border-radius:12px;width:100%;padding:0;display:block;position:relative;overflow:hidden}.support-media-tile img,.support-media-tile video{object-fit:cover;width:100%;height:100%}.support-media-tile span{color:#fff;text-shadow:0 2px 8px #0008;place-content:center;font-size:38px;display:grid;position:absolute;inset:0}.support-attachment audio{width:100%;height:40px}.support-document{border:1px solid var(--support-line);color:inherit;text-align:start;background:#fff;border-radius:12px;gap:10px;width:100%;padding:12px;font-size:12px;display:flex}.support-document span{overflow-wrap:anywhere;flex:1;min-width:0}.support-document small{margin-top:5px;font-size:10px;display:block}.support-viewer{background:#fff;border:0;border-radius:16px;width:min(900px,92vw);max-height:92vh;padding:12px}.support-viewer::backdrop{background:#102f29dd}.support-viewer>button{background:#fff;border:0;margin-inline-start:auto;font-size:25px;display:block}.support-viewer>img,.support-viewer>video{max-width:100%;max-height:80vh;margin:auto;display:block}.support-error{color:#a52828;padding:8px 16px;font-size:12px}.support-decision{border-bottom:1px solid var(--support-line);padding:16px}.support-decision h3{font-size:16px}.support-decision p{font-size:12px}.support-decision button{margin-top:8px;margin-inline-end:8px}.support-conversation button:focus-visible,.support-desk input:focus-visible,.support-desk textarea:focus-visible{outline:2px solid var(--support-green);outline-offset:2px}@media (max-width:800px){.support-workspace{grid-template-columns:1fr}.support-list{border-inline-end:0;border-bottom:1px solid var(--support-line);max-height:210px}.support-ticket{margin:5px 0;padding:10px}.support-conversation{height:76dvh;min-height:500px}.support-heading{align-items:flex-start}.support-heading h1{font-size:20px}.support-primary{padding:9px 11px;font-size:12px}.support-new{padding:18px}.support-history{padding:12px}}.support-page{max-width:1280px;padding-block:28px}.support-back{display:none}.support-conversation .support-history>*{flex-shrink:0}@media (max-width:800px){.support-page{padding-block:20px;padding-inline:12px}.support-workspace.has-conversation .support-list{display:none}.support-workspace.has-conversation{min-height:0}.has-conversation .support-back{border:0;border-bottom:1px solid var(--support-line);color:var(--support-green);text-align:start;background:#fff;width:100%;padding:10px 14px;font-size:12px;display:block}.support-case>div:first-child{flex-direction:column;align-items:flex-start;gap:4px}.support-conversation{height:70dvh;min-height:480px}}.support-draft-attachments{border:1px solid var(--line,#dbe6e1);border-radius:14px;gap:8px;padding:12px;display:grid}.support-draft-attachments>div{justify-content:space-between;align-items:center;gap:8px;display:flex}.support-draft-attachments span{overflow-wrap:anywhere;min-width:0;font-size:12px}.support-draft-attachments button{border:1px solid var(--line,#dbe6e1);color:inherit;background:#fff;border-radius:12px;padding:8px}.support-draft-attachments small{font-size:11px}